Ashley handles the front desk check-in process, and answers phones. She is also in nursing school and will be trained for patient care as well.
Hunter handles referral coordination and answers phones. He also assists patients with portal education.
Meg answers phones and voicemails, returns calls, and assists Ashley and Hunter. She is also in nursing school and will be trained for patient care as well.
Amanda is the Patient Care Coordinator who oversees all above employees and manages patient information. She is the go-to person for difficult situations and helps coordinate all care for patients. She also answers phones and assists in the back office as needed.
Shannon is a nurse in the back office. She checks in patients and assists the doctors, as well as returning phone calls for the doctors. She also runs the new IV infusion clinic and performs various procedures.
K.C. is a medical assistant in the back office. She checks in patients, assists doctors, performs various procedures, and returns phone calls for the doctors.
Earlynn is our newest member of the team and she starts full time soon. She is our new Business Office Manager and brings years of experience to our office. She handles all billing, insurance, and claims issues. She and Amanda work together to manage the entire office and oversee all aspects of patient relations.
Nurse #3? As you all know, Holly has been out since having her new baby. Although she will not be returning, we have several people in mind for the position and will be making a choice soon. As of now, all the nurses work with all the doctors and can assist with any of your needs.